Privacy Policy For Our Water Restoration Company
Who We Are
Restoration Winston Salem provides restoration services in Winston Salem, North Carolina. We handle water, fire, and mold damage for homes and businesses.
This policy explains how we collect, use, and protect information you share on https://restorationwinstonsalem.com/. We value your trust and work to keep your data safe while delivering quality service to our community.
Information We Collect
We collect information you provide, like your name and address, when you request services. Job details, such as property condition and photos, help us create estimates.
Device data, like browser type, and usage patterns improve our site. Cookies track visits for functionality. We may receive data from service partners, like insurers, to coordinate your project.
How We Use Information
We use your information to deliver services, schedule jobs, create estimates, process billing, and document for insurers. Data helps ensure safety, maintain quality, and provide customer support.
We analyze site usage to improve https://restorationwinstonsalem.com/. Information also prevents fraud and meets legal requirements, keeping operations smooth and compliant.
Cookies and Similar Technologies
Cookies are small files that help our site work better. They save your preferences and track site usage. Types include session cookies for temporary data and persistent cookies for longer tracking.
You can limit or clear cookies in your browser settings, but some site features may not work as well without them.
Sharing and Disclosure
We share information with service partners and subcontractors to complete jobs. With your permission, we share data with insurers. Payment processors handle billing securely.
We share information for safety, compliance, or when required by law. Restoration Winston Salem does not sell your data to anyone.
Data Retention
We keep records for operational needs, safety, taxes, and legal compliance. Retention periods vary by document type, like job files or billing records, based on regulations in Winston Salem, North Carolina. We securely delete data when it is no longer needed for these purposes.
Your Choices and Rights
You can access or update your information by contacting us. You may request deletion of certain data, where allowed, or limit specific uses. Manage cookies through your browser. Send written requests to 450 W Hanes Mill Rd #232, Winston-Salem, NC 27105, United States, for any privacy concerns.
Security
We protect your data with restricted access, employee training, and reasonable technical and physical safeguards. While we strive to keep information secure, no storage or transmission method is fully secure. We continuously improve our practices to protect your information.
Children’s Privacy
Our services and https://restorationwinstonsalem.com/ are not meant for children under 16. Accounts are for adults or authorized representatives only. We do not knowingly collect information from children.
Data Transfers
We may use vendors in other locations to process data, such as for site hosting or payment processing. Restoration Winston Salem takes reasonable steps to ensure your information stays protected during these transfers.
Changes to This Policy
Restoration Winston Salem may update this policy to reflect changes in our practices. The latest version will always be posted on this page. By continuing to use https://restorationwinstonsalem.com/, you accept any updates.
Contact Us
For privacy questions or requests, write to us at 450 W Hanes Mill Rd #232, Winston-Salem, NC 27105, United States. We will respond to your inquiries promptly.
Definitions
Personal information: Data like your name or address that identifies you.
Processing: How we handle data, like collecting or storing it.
Service providers: Partners we work with to deliver restoration services.
Cookies: Small files that help our website function and track usage.