Our Company Goals
Enhance Customer Satisfaction
We will provide proactive updates every 24 hours and maintain clean worksites. We’ll resolve any customer issues within one business day, verified by a post-job survey. Clear communication is key.
Expand Market Presence
Our goal is to build strong local partnerships across Winston Salem, NC. We will grow our referral network by 20% and increase our online credibility signals. We focus on consistent local visibility.
Improve Response Times
We aim for a 60-minute or less dispatch time in our service area. Our fleet will be fully stocked with daily readiness checklists. We will optimize zone coverage for quicker, reliable service.
Ensure Regulatory Compliance and Safety
We require 100% adherence to all IICRC standards and strict OSHA safety practices. We use appropriate PPE and containment for every job. We only use EPA-registered cleaning products.
Increase Revenue and Profit Margins
We will improve estimating accuracy to 98% and reduce material waste by 15%. We will also focus on better job costing and efficient utilization of our team. Quality work safeguards profit.
Invest in Employee Development
We will implement a cross-training program for all technicians and offer three new IICRC courses annually. We will expand our mentorship program and provide monthly safety refreshers and skills labs.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am